Client Support Specialist
Our client located in Dallas, TX has a need for a Client Support Specialist on a direct hire basis.

Company Profile: 
Healthcare Industry
Team Culture
Growing

Client Support Specialist Role: 
As a Client Support Specialist, you will be responsible for various client-related tasks, including report generation, communication with Business Development, client follow-up, and project management. You will collaborate closely with internal teams to meet client needs and drive business growth.
Generate reports and analyze data using Power Bi and Excel
Support Business Development in managing new, existing, and potential clients
Handle follow-up requirements from Business Development discussions and meetings
Proactively schedule monthly requirements with each client, such as reports and agendas
Update project management software with client communications, deliverables, and requests
Track deliverables and meet deadlines
Assist with client collection analysis, exclusions, and special projects
Follow through on client requests in a timely manner, utilizing internal partners as needed
Run and review client analytics to identify areas of success and opportunities for improvement
Create communication opportunities to assist Client Services with client outreach
Stay updated on potential new clients and track progress in project management software
Streamline new client onboarding process and hand-off from Business Development
Assist with coordinating business discussions on recoveries with providers requiring Client Services assistance
Communicate proactively on any issues or challenges related to Business Development or client meetings

Source: Frontline Source Group Jobs

Client Support Specialist

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